Frequently Asked Questions
Everything you need to know about shopping with Madonna.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by destination, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Madonna products come with a one-year limited warranty against manufacturing defects to ensure the highest quality standards for our customers.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we allow changes or cancellations within 60 minutes of purchase. Please contact our customer service team immediately for assistance.