Returns & Exchanges

At Madonna, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible items. Our goal is to ensure a seamless experience from the moment you receive your package to the moment you find your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all tags are attached and the products are in unworn, original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.